two work colleagues

As we begin to grapple with the emerging concept of Integrated Care Systems and the complex nature of both the structures and the relationships, Dialogic OD provides a unique lens through which to develop new understanding and fresh ideas, collaborating across wide groups of colleagues to better harness their individual experiences and solutions.


A Dialogic OD view of understanding complexity

What if… 

  • Your organisation isn’t the structure of the teams, but the mental models your colleagues create about how things work?
  • Your values are not what is written in your corporate communications, but the unique experiences of every individual across your business?
  • Your objectives are not what you carefully construct at the start of every year, but the perceptions of your performance by your peers?
  • Your strategic aims are not what you include in your business plan, but the actions and results each member of your team is achieving every day?
We do not see the world as it is. We see the world as we are. Anais Nin

Dialogic OD suggests that your organisation, its structures, values, strategies, and services are not what you think they may be… they are in fact the experiences, perceptions, and behaviours of each individual, each and every day.  And the only way to develop your understanding of ‘how things are’, and therefore start the conversations about ‘how things could be’, is through reaching wide and deep across your organisation to hear (authentically, really, truly hear) the views and opinions of as many people as possible.

Truth is not born, nor is it to be found in the head of an individual person, it is born between people collectively searching for truth in their dialogic interaction. - Mikhail Bakhtin

As we begin to grapple with the emerging concept of Integrated Care Systems and the complex nature of both the structures and the relationships, Dialogic OD provides a unique lens through which to develop new understanding and fresh ideas, collaborating across wide groups of colleagues to better harness their individual experiences and solutions.  Creating meaningful and lasting change requires a change in the conversations being had, and a shift in the way in which Organisational Development professionals approach emerging challenges.  

Like ‘wisdom of crowds’ and appreciative inquiry approaches, Dialogic OD helps to create a ‘container’ in which powerful, honest, and valuable conversations can be had.  And through these conversations, new perspectives and solutions are developed that are not the same old solutions to the same old problems, but unique insights into deeply held beliefs and experiences that can help unlock potential and shape better solutions to the new and complex problems emerging.

So, it seems, the conversations, discussions, debates, and water-cooler moments have a far greater impact than many appreciate – they create and reinforce the perceptions of those across the organisation… or in other words, chatter matters…

To learn more, join our session at ConfedExpo22 at the SCW Live Lounge (E79) at11.15-11.45 Thursday 16 June ‘How is OD enabling everyday conversations to transform complex systems?'

Our OD professionals will also be available to discuss further on our stand during the two-day exhibition.

OD Programme Director - consultancy

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