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Elderly man being vaccinated
Positive lessons have been learned during COVID-19, particularly the speed with which the NHS embraced digital solutions and delivered a successful vaccination programme.

Quality and clinical improvement

In line with the quadruple aim of better health, better care, better value, and valued and equipped staff, systems need to provide holistic person-centred care. They need to empower people to remain independent and well for as long as possible and, when they need care, ensure it is easy to access and well-coordinated across every care setting.

This is hampered by operational pressures and resource constraints, which requires more than simply working harder. It requires developing new ways of working and new models of care to meet the rising demand and enable care to be effectively delivered in the home, the community and hospital, to best meet individual needs. In parallel, there needs to be a focus on preventing ill health by working with local authorities and other agencies to promote health and wellbeing, tackle risk factors and reduce health inequalities.

In supporting clinical improvement across care specialities, we use our blended teams incorporating subject matter experts to:
  • Harness the power of the community to co-design and deliver care model transformation.
  • Work alongside you, drawing on our diverse skill mix, change management and clinical expertise, to support the co-creation of innovative solutions.
  • Support the design and implementation of new models of care through behavioural change, communications and engagement.
  • Draw on whole system approaches to integrated solutions, using population segmentation and clinical variation data to inform change.
  • Develop scenario modelling to influence change, evaluate impact and enable confident long term investment decisions.
  • Undertake clinical effectiveness and best practice reviews to enable evidence-based decision making.
  • Reflect co-morbidity and multi-factorial influences on the health of a population in the design of care models.
  • Support clinicians and patients navigate to care pathways with digital and call-centre based solutions.
  • Create capacity and capability to design and deliver transformational change programmes.
  • Leverage our skills and experience to support the creation and development of Networks.

Using geospatial analysis to help the NHS vaccinate millions of people as quickly as possible

We are very proud to have been awarded the Analytical Insights award at this years' EsriUK Customer Success awards. Read more about the award.

Find out more about our GIS services.

A programme like no other...

Liz Howarth, PMO Director COVID-19 Vaccines Deployment Programme and Mark Angus, Deputy PMO Leadership and Oversight Lead, delivered the keynote session at this year’s PMO conference held on 3 November 2021. They shared the challenges and successes of how the central PMO came together to support the delivery of the first vaccination in December 2020 and the subsequent millions of vaccinations since.

This video relays their experiences and those of the whole team on this fast-paced programme, likened to building the wings whilst the plane is flying.

Find out more about a programme like no other.

PMO Conference 2021 - COVID-19 Vaccination Deployment Programme

Case studies

Our services