Case studies

GP and patient

Rolling out free blood pressure checks in community pharmacies

Cardiovascular disease is recognised as a silent killer, with 4.8 million people living in the UK undiagnosed. The condition is highly manageable with medication. Looking for a way to combat this lack of awareness, NHSEI wanted to test a new model of care. Community pharmacists would provide free blood pressure checks for those over 40. People with hypertension would then be referred to their GP for management.  

nurse with a mother holding her baby

Improving personalisation in maternity care

To deliver the national Maternity Transformation Programme (MTP) NHSE/I looked for appropriate partners. SCW was asked to support the development of their personalisation and choice workstream. 

Pregnant mother with young child

Addressing cultural health inequalities through targeted communications

Frimley Local Maternity Services has a high proportion of births to parents born outside the UK in certain local areas. We were commissioned to address cultural health inequalities and develop a communications campaign to raise awareness of available maternity services.

NHS logo on building

Integrated urgent care improvements driven by new system-wide contract

Delivery of urgent and emergency care (UEC) services in Hampshire, Isle of Wight (HIOW) and Surrey Heath was fragmented with separately operating 111 contracts. To meet the national requirements to join up the system a new type of contract was introduced, with the support of the SCW contracting team. The aim was to provide a more integrated experience and a better service for patients. 

woman being vaccinated

Creating a national immunisation service

In May 2020 there was serious concern within NHSE/I around the potential for a high prevalence of flu during the coronavirus pandemic. A solution was urgently needed to help increase immunisation uptake that would ensure that the nation didn’t face a health crisis with flu and COVID-19 in the same season.

two work colleagues

Deepening STP collaboration through System Leadership Development

Bristol, North Somerset and South Gloucestershire Sustainability & Transformation Partnership (BNSSG STP) wanted to know how the STP Chief Executives positively developed relationships could be cascaded to system groups to help solve their most wicked system problems.

Elderly lady and carer smiling

Building an integrated strategy to deliver person-centred care in Kent and Medway

Kent and Medway ICS Partnership’s core objective was to deliver integrated person-centred care. Social inequalities were a particular focus. They needed advanced intelligence to achieve this. Only through the use of integrated data would they find the insight they needed. Insight to focus on their challenges of wellbeing, prevention, and targeted personal care models.

nurse and older male patient

Designing a new national workforce modelling approach for Primary Care

The NHS Long Term Plan (LTP) committed to strengthening the general practice workforce through supporting the recruitment of 26,000 additional roles and more than 6,000 GPs into General Practice. Achieving this commitment will require some innovative solutions. SCW was asked to support the challenge.

two work colleagues

Strategic HR support for the South West Bring Back Staff scheme

The NHS has severe and ongoing staff shortages. The Health Foundation has estimated that staff shortages could amount to some 250,000 staff by 2030.  This is providing ongoing challenges to meet in the context of a growing and ageing population, putting ever more pressure on staff resources.   

Elderly man on the phone

Helping Greater Manchester exceed the 85% national vaccine uptake target

Our IMS Regional Improving Immunisation Uptake Support Team helped Greater Manchester Partnership identify housebound individuals who required delivery of the COVID-19 vaccination at home, helping them achieve an overall uptake percentage of greater than 90% in age groups 70+.


Turning challenging contract negotiations into trusted relationships

System partners and regulators in Sussex were dissatisfied with the constant struggles and entrenched views in their historic assertive transactional contract management. They sought an alternative approach. A collective strategic decision was made that an Aligned Incentive Contract offered a better way. 

How a GP practice rose to the pandemic challenge of immunising its children

A GP practice in Buckinghamshire rose to the challenge of delivering the childhood immunisation programme during COVID-19 and increased vaccination uptake rates.