A doctor talking to a hospital patient

Supporting successful interoperability programmes

Developing five major integrated care record and interoperability programmes across the south of England we were able to provide deep strategic and technical expertise.

The challenge

To support a health and care system to design a Local Health and Care Record (LHACR) solution, SCW offers deep strategic and technical expertise. Our rigorous programme management methodology ensures integrated care records for several major health and care systems. Our teams have been central to the development and deployment of five major integrated care record and interoperability programmes;

  • Connected Care (Berkshire/Frimley),
  • Care and Health Information Exchange (CHIE),
  • Joining up Your Information (Gloucestershire),
  • Oxfordshire Care Summary, and
  • Connecting Care (Bristol, North Somerset and South Gloucestershire). This covers a total population of more than 5 million.

 What we delivered

Our approach has been refined based on the extensive learning and experience of these programmes. It allows SCW to provide expert advice and implementation support across the full programme life cycle through:

  • strategy definition and setting the digital vision
  • stakeholder mapping and engagement
  • technology design
  • business case approval
  • procurement, contract management,
  • information governance
  • change management and benefits realisation.

The impact

To provide effective and broad-ranging strategic advice, we continually enhance our expertise and insight into the national direction of travel by supporting and advising NHS England programmes relating to interoperability, target architecture, personal health records, cancer digital programmes, and local health and care records. This has included preparing the business case analysis for the national LHACR programme. 

The support which SCW provides has been critical to the development of our Integrated Care System. An example is SCW’s support for the development and delivery of the Connected Care shared care record programme. The development of a shared care record is a central building block to the overall development of our ICS – and to the realisation of our transformation plans for the system – and SCW’s support to us on this programme has been excellent. Nigel Foster, Director of Finance and IM&T, Frimley Health NHS Foundation Trust

Key contacts:

Andrew Fenton

Associate Director, Digital Transformation

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.


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