Elderly couple using a laptop computer

We’re constantly working to make this website as accessible and usable as possible.

Updated February 2021 - This accessibility statement applies to www.scwcsu.nhs.uk

What is accessibility and why does it matter?

To be accessible the NHS South, Central and West Commissioning Support Unit (SCW) website must be as easy to use and understand for as many people as possible. 

For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader
  • understand the website text by the removal of jargon

How accessible is this website?

All webpages in the site have tested positively to accessibility tests.

Test limits - PDF files: We are currently reviewing our PDF files. This is the next scheduled task. Full PDF audit and file fixing should be completed by the end of March 2021. In the meantime, if an improvement is requested to any PDF file we shall action within three working days or sooner.

Help available

AbilityNet has advice on making your device easier to use if you have a disability. Alternatively, the BBC has a useful series of guides.

Feedback and contact information

If you need the information on this website in a different format such as accessible PDF, large print, easy read, audio recording or braille, please contact us.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us. 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Members of the public, patients, and their representatives should see check our contact us page. 

Technical information about this website’s accessibility

NHS SCW CSU  is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

What we’re doing to improve accessibility

We will show how and when we plan to improve accessibility on this website:

  • PDF files are currently being audited
  • We will recheck the site in March 2021
  • Preparation of this accessibility statement
  • This statement was prepared on 28 Feb 2021 
  • This website was last tested on 28 Feb 2021. The test was carried out by NHS SCW CSU
  • We used this approach to deciding on a sample of pages to test: test template of home page / other pages / review all pages

Compatibility with tools

This website should be compatible with recent versions of the following screen readers:

  • Jaws
  • ZoomText
  • NVDA
  • VoiceOver
  • Window Eyes
  • Supernova screen readers
  • Magicetc

The site should also be compatible with:

  • basic operating system screen magnifiers
  • speech recognition software, eg Dragon Naturally Speaking
  • operating system speech packages